Clause 6 Information, Claims, Comparisons and Disparagement

Clause 6
;

6

Clauses 14 and 18 may also be relevant.

6.1

Information, claims and comparisons must be accurate, balanced, fair, objective and unambiguous and must be based on an up-to-date evaluation of all the evidence and reflect that evidence clearly. They must not mislead either directly or by implication, by distortion, exaggeration or undue emphasis.

Material must be sufficiently complete to enable recipients to form their own opinion of the therapeutic value of the medicine.

most recent cases See all Applicable Code year
Applicable Code year

Please check the date of the Code that applies to the Case that you are looking at. The date of the complaint may vary from the activity/material alleged to have been in breach.

CASE/0355/11/24 - Complainant v AstraZeneca Breach: 5.1, 6.1, 6.2 No breach: 2, 5.1, 6.1, 6.2 Applicable Code: 2024 Received: 13 November 2024 Completed: 04 November 2025 CASE/0377/11/24 - Complainant v AstraZeneca Breach: 5.1, 6.1, 14.4 No breach: 2, 6.1, 6.2 Received: 27 November 2024 Completed: 04 November 2025 CASE/0360/11/24 - Complainant v AstraZeneca Breach: 5.1, 6.1, 14.4 No breach: 2, 5.1, 6.5, 11.2 Applicable Code: 2024 Received: 14 November 2024 Completed: 04 November 2025 CASE/0583/05/25 - Complainant/Chief Executive v GSK Breach: 6.1, 6.2 No breach: 2, 3.1, 3.3, 5.1, 6.1, 6.2, 9.1, 26.1 Applicable Code: 2024 Received: 15 May 2025 Completed: 17 October 2025 CASE/0387/12/24 - Complainant v AstraZeneca Breach: 2, 5.1, 6.1, 6.2 Applicable Code: 2024 Received: 06 December 2024 Completed: 12 September 2025 CASE/0349/11/24 and CASE/0350/11/24 - Complainant v LEO Pharma Breach: 2, 5.1, 6.1, 26.2 No breach: 3.1, 3.6, 26.3 Applicable Code: 2024 Received: 07 November 2024 Completed: 22 May 2025 CASE/0381/11/24 - Complainant v Chiesi No breach: 5.1, 6.1, 6.2 Applicable Code: 2024 Received: 29 November 2024 Completed: 05 December 2025 CASE/0424/01/25 - Complainant v Neuraxpharm No breach: 2, 5.1, 6.1 Applicable Code: 2024 Received: 07 January 2025 Completed: 20 November 2025 CASE/0309/10/24 - Complainant v Ethypharm UK Ltd No breach: 2, 5.1, 6.1, 6.2, 11.2 Applicable Code: 2024 Received: 04 October 2024 Completed: 16 September 2025 CASE/0496/03/25 - Complainant v Moderna Breach: 5.1, 12.7, 14.2, 26.1 No breach: 6.1, 6.2, 6.4, 8.3, 14.3, 18.2 Applicable Code: 2024 Received: 02 March 2025 Completed: 13 June 2025

6.2

Any information, claim or comparison must be capable of substantiation.

Companies must provide substantiation, following a request for it as set out in Clauses 14.3 and 18.2. In addition, when data from a clinical trial is used, companies must ensure that where necessary, that trial has been registered and the results disclosed in accordance with Clause 4.6.

6.3

All artwork, including illustrations, graphs and tables, must conform to the letter and spirit of the Code and, when taken from published studies, a reference must be given. Graphs and tables must be presented in such a way as to give a clear, fair, balanced view of the matters with which they deal and must not be included unless they are relevant to the claims or comparisons being made.

6.4

Information and claims about adverse reactions must reflect available evidence or be capable of substantiation by clinical experience. It must not be stated that a product has no adverse reactions, toxic hazards or risks of addiction or dependency. The word ‘safe’ must not be used without qualification.

most recent cases See all Applicable Code year
Applicable Code year

Please check the date of the Code that applies to the Case that you are looking at. The date of the complaint may vary from the activity/material alleged to have been in breach.

6.5

The word ‘new’ must not be used to describe any product or presentation which has been generally available, or any therapeutic indication which has been promoted, for more than twelve months in the UK.

6.6

The medicines, products and activities of other pharmaceutical companies must not be disparaged.

6.7

The health professions and the clinical and scientific opinions of health professionals must not be disparaged.