Clause 3 - Marketing Authorization

Clause

Clause 3 - Marketing Authorization

The legitimate exchange of medical and scientific information during the development of a medicine is not prohibited provided that any such information or activity does not constitute promotion which is prohibited under this or any other clause.

 

  • Clause 3 Marketing Authorization

    The legitimate exchange of medical and scientific information during the development of a medicine is not prohibited provided that any such information or activity does not constitute promotion which is prohibited under this or any other clause.

  • Clause 3 Conditional Marketing Authorizations

    If a medicine has been granted a conditional marketing authorization then it can be promoted in accordance with the terms of that licence and is considered to meet the requirements of Clause 1.3 as having a marketing authorization. Material should clearly state at the outset that the medicine has a conditional marketing authorization.

    Relevant information should be added wherever possible to national horizon scanning databases.

  • Clause 3 Early Access to Medicines Scheme

    Medicines that are approved for the Early Access to Medicines Scheme (EAMS) meet one of the following two conditions. Either the medicine does not have a marketing authorization or the medicine has a marketing authorization but no licence for the specific indication. Medicines or indications that are approved for EAMS will not have either a marketing authorization for the medicine or for the indication and therefore must not be promoted.

    Relevant information should be added wherever possible to national horizon scanning databases.

  • Clause 3 Compassionate Use

    Companies sometimes decide to provide an unlicensed medicine or a medicine for use in an unlicensed indication on a compassionate use basis for those with an unmet medical need. Such availability is for companies to decide in line with relevant requirements. If these medicines do not have a relevant marketing authorization then they cannot be promoted.

  • Clause 3 Promotion at International Meetings

    The promotion of medicines at international meetings held in the UK may on occasion pose certain problems with regard to medicines or indications for medicines which do not have a marketing authorization in the UK although they are so authorized in another major industrialised country.

    The display and provision of promotional material for such medicines is permitted at international meetings in the UK provided that the following conditions are met:

    • the meeting must be a truly international meeting of high scientific standing with a significant proportion of the attendees from countries outside the UK in which the product is licensed
    • the medicine or indication must be relevant and proportional to the purpose of the meeting
    • promotional material for a medicine or indication that does not have a UK marketing authorization must be clearly and prominently labelled to that effect
    • in relation to an unlicensed indication, UK approved prescribing information must be readily available for a medicine authorized in the UK even though it will not refer to the unlicensed indication
    • the names must be given of countries in which the medicine or indication is authorized which must include at least one major developed country and it must be stated that registration conditions differ from country to country
    • the material is certified in accordance with Clause 14, except that the signatories need certify only that in their belief the material is a fair and truthful presentation of the facts about the medicine.

3.1 A medicine must not be promoted prior to the grant of the marketing authorization which permits its sale or supply.

  • Clause 3.1 Advance Notification of New Products or Product Changes which May Significantly Affect Expenditure

    NHS organisations and others involved in the purchase of medicines need to estimate their likely budgets in advance and there is a need for them to receive advance information about the introduction of new medicines, or changes to existing medicines, which may significantly affect their level of expenditure, including that which might arise from changes in the patient pathway and/or service delivery.

    At the time this information is required, the medicines concerned (or the changes to them) will not be the subject of marketing authorizations (though applications will often have been made) and it would be in breach of the Code for them to be promoted. Companies wishing to provide advance notification must ensure that information is also provided wherever possible for inclusion in national horizon scanning databases. Non promotional information can be provided as advance notification but it must:

    i) relate to:

    (a) a product which contains a new active substance, or
    (b) a product which contains an active substance prepared in a new way, such as by the use of biotechnology, or
    (c) a product which is to have a significant addition to the existing range of authorized indications, or
    (d) a product which is to have a novel and innovative means of administration

    ii) only be directed to those responsible for making policy decisions on budgets and not those expected to prescribe.

    iii) state whether or not a new medicine or a change to an existing medicine is the subject of a marketing authorization in the UK

    iv) state the likely cost or savings and budgetary implications which must be such that they will significantly change the organisation’s likely expenditure (the budgetary implication might include the need for service redesign).

    v) be factual and limited to that sufficient to provide an adequate but succinct account of the product’s properties; other products should only be mentioned to put the new product into context in the therapeutic area concerned

    The information provided must not:

    i) be promotional in style – product logos should be avoided but company logos may be used; the brand name of the product may be included in moderation but it should not be stylised or used to excess

    ii) include mock up drafts of either summaries of product characteristics or package leaflets.

    If requested further information may be supplied or a presentation made.

most recent cases See all Applicable Code year
Applicable Code year

Please check the date of the Code that applies to the Case that you are looking at. The date of the complaint may vary from the activity/material alleged to have been in breach.

AUTH/3741/2/23 - Complainant v Pfizer Breach: 2, 3.1, 7.2, 7.9, 9.1 Applicable Code: 2019 Received: 15 February 2023 Completed: 01 March 2024 AUTH/3550/7/21 - Health professional v Lundbeck Breach: 2, 3.1, 9.1, 9.10 No breach: 2, 3.1, 9.1, 9.10, 12.1 Applicable Code: 2019 Received: 29 July 2021 Completed: 26 July 2022 AUTH/3528/6/21 - Anonymous Doctor v Advanced Accelerator Applications Breach: 2, 3.1, 9.1 No breach: 7.2, 7.9, 9.1, 23.1 Applicable Code: 2019 Received: 28 June 2021 Completed: 11 April 2022 AUTH/3483/3/21 - Complainant v Eli Lilly Breach: 3.1, 9.1 No breach: 2, 26.1, 26.2 Applicable Code: 2019 Received: 04 March 2021 Completed: 18 January 2022 AUTH/3428/11/20 - Anonymous, contactable complainant v Leo Breach: 2, 3.1, 3.2, 4.1, 4.8, 7.2, 7.9, 9.1, 14.1, 14.3, 26.1 No breach: 3.1, 4.1, 4.3, 4.10, 7.2, 7.10, 9.1, 14.1, 14.3, 26.1, 26.2 Applicable Code: 2019 Received: 11 November 2020 Completed: 12 January 2022 AUTH/3493/3/21 - Complainant v AbbVie Breach: 2, 3.1, 9.1 Applicable Code: 2019 Received: 22 March 2021 Completed: 10 January 2022 AUTH/3411/10/20 and AUTH/3412/10/20 - Complainant v Daiichi Sankyo and AstraZeneca Breach: 3.1, 9.1 No breach: 26.1 Applicable Code: 2019 Received: 02 November 2020 Completed: 14 December 2021 AUTH/3430/11/20 - Complainant v AstraZeneca Breach: 2, 3.1, 9.1 No breach: 2, 26.1, 29 Applicable Code: 2019 Received: 24 November 2020 Completed: 14 December 2021 AUTH/3533/7/21 - Complainant v Allergan Breach: 2, 3.1, 4.1, 4.9, 9.1, 14.1, 26.1 No breach: 3.1, 26.1 Applicable Code: 2019 Received: 05 July 2021 Completed: 14 December 2021 AUTH/3400/10/20 - Complainant v Novartis Breach: 2, 3.1, 9.1, 9.10, 12.1, 14.1, 28.1 No breach: 26.1, 26.2 Applicable Code: 2019 Received: 18 October 2020 Completed: 16 August 2021 AUTH/3414/11/20 - Complainant v Novartis Breach: 3.1, 9.1, 26.1, 26.2, 28.3 No breach: 2, 3.1, 4.1, 4.3, 26.1, 26.2 Applicable Code: 2019 Received: 04 November 2020 Completed: 16 July 2021 AUTH/3422/11/20 - Complainant v Pfizer Breach: 3.1, 9.1, 14.1 No breach: 26.1 Applicable Code: 2019 Received: 12 November 2020 Completed: 04 June 2021 AUTH/3399/10/20 - Voluntary admission by Novartis AUTH/3399/10/20 - Voluntary admission by Novartis Breach: 2, 3.1, 9.1 Applicable Code: 2019 Received: 07 October 2020 Completed: 05 March 2021 AUTH/3390/9/20 - Complainant v Janssen Breach: 3.1, 9.1 No breach: 26.1 Applicable Code: 2019 Received: 30 September 2020 Completed: 01 March 2021 AUTH/3311/2/20 - Complainant v Leo Breach: 2, 3.1, 9.1 No breach: 26.1, 26.2 Applicable Code: 2019 Received: 18 February 2020 Completed: 25 February 2021 AUTH/3343/5/20 - Complainant v Shionogi Europe Breach: 2, 3.1, 9.1, 26.1, 26.2 No breach: 26.1, 26.2 Applicable Code: 2019 Received: 04 May 2020 Completed: 24 July 2020 AUTH/3212/6/19 and AUTH/3262/6/19 - Health Professional v Otsuka UK and Otsuka Europe Breach: 3.1, 3.2, 7.9, 9.1 No breach: 11.1 Applicable Code: 2019 Received: 17 June 2019 Completed: 15 May 2020 AUTH/3287/12/19 - Employee v UCB Breach: 3.1, 14.1, 9.1 No breach: 2, 4.1, 4.9, 4.10, 26.1, 26.2 Applicable Code: 2019 Received: 13 December 2019 Completed: 27 March 2020 AUTH/3274/10/19 - Complainant v Diurnal Breach: 3.1, 4.1, 4.3, 9.1, 2 Applicable Code: 2019 Received: 24 October 2019 Completed: 18 February 2020 AUTH/3524/6/21 - Complainant/Director v GlaxoSmithKline No breach: 2, 3.1, 9.1, 26.1, 29 Applicable Code: 2019 Received: 22 June 2021 Completed: 15 September 2022 AUTH/3514/5/21 - Ex-employee v AstraZeneca Breach: 9.1, 23.1 No breach: 2, 3.1, 4.1, 8.1, 8.2, 9.1, 12.1, 12.2, 14.1, 16.1, 18.1, 23.1 , 29 Applicable Code: 2019 Received: 24 May 2021 Completed: 09 August 2022 AUTH/3510/5/21 - Complainant v Lundbeck No breach: 2, 3.1, 7.2, 7.10, 9.1, 9.10, 18.1, 23.1 Applicable Code: 2019 Received: 27 April 2021 Completed: 01 April 2022 AUTH/3463/1/21 - Complainant v Lundbeck Breach: 14.5 No breach: 2, 3.1, 4.1, 4.9, 9.1, 12.1, 14.1, 14.3, 26.1, 26.2, 28.1 Applicable Code: 2019 Received: 25 January 2021 Completed: 27 September 2021 AUTH/3405/10/20 - Complainant v Leo Breach: 4.1, 4.5, 4.6, 4.9, 9.1, 14.1, 14.3, 28.1 No breach: 2, 3.1, 4.1, 4.2, 4.3, 4.4, 4.5, 4.6, 4.8, 4.9, 9.10, 14.1, 14.3, 16.1, 18.1, 26.1, 26.2, 26.3, 28.1, 28.3 Applicable Code: 2019 Received: 25 October 2020 Completed: 10 September 2021 AUTH/3478/2/21 - Complainant v Boehringer Ingelheim No breach: 2, 3.1, 9.1, 26.1, 26.2 Applicable Code: 2019 Received: 22 February 2021 Completed: 07 September 2021 AUTH/3475/2/21 - Complainant v Lundbeck No breach: 2, 3.1, 9.1, 11.1 Applicable Code: 2019 Received: 15 February 2021 Completed: 25 August 2021 AUTH/3469/2/21 - Complainant v Takeda Breach: 3.2, 9.1 No breach: 2, 3.1, 9.1, 12.1 Applicable Code: 2019 Received: 02 February 2021 Completed: 23 July 2021 AUTH/3420/11/20 - Voluntary admission by Takeda Breach: 4.1, 9.1, 14.1 No breach: 2, 3.1 Applicable Code: 2019 Received: 12 November 2020 Completed: 11 June 2021 AUTH/3244/9/19 - Employee v Leo Breach: 9.1, 16.3 No breach: 2, 3.1, 3.2, 9.1, 16.1 Applicable Code: 2019 Received: 13 September 2019 Completed: 20 July 2020 AUTH/3213/6/19 - Anonymous v Janssen No breach: 2, 3.1, 3.2, 9.1, 12.1 Applicable Code: 2019 Received: 20 June 2019 Completed: 10 June 2020 AUTH/3264/10/19 - Anonymous v Merz Breach: 9.1, 15.2 No breach: 2, 3.1, 9.1, 15.2 Applicable Code: 2019 Received: 24 October 2019 Completed: 13 February 2020

3.2 The promotion of a medicine must be in accordance with the terms of its marketing authorization and must not be inconsistent with the particulars listed in its summary of product characteristics.

most recent cases See all Applicable Code year
Applicable Code year

Please check the date of the Code that applies to the Case that you are looking at. The date of the complaint may vary from the activity/material alleged to have been in breach.

AUTH/3656/6/22 - Health professional v Teva Breach: 2, 3.2, 4.1, 4.9, 4.10, 7.11, 9.1, 14.1 No breach: 2, 3.2, 7.2, 7.4, 9.1 Applicable Code: 2019 Received: 06 June 2022 Completed: 14 September 2023 AUTH/3503/4/21 - Complainant v Leo Breach: 2, 3.2, 4.10, 7.2, 7.3, 7.4, 7.9, 7.10, 9.1 No breach: 2, 3.2, 4.1, 4.6, 4.9, 4.10, 7.2, 7.4, 7.6, 7.9, 7.10, 9.1, 9.2, 9.6, 26.1, 26.2 Applicable Code: 2019 Received: 13 April 2021 Completed: 08 December 2022 AUTH/3501/4/21 - Complainant v Leo Breach: 3.2, 7.2, 7.4, 9.1 No breach: 2, 3.2, 7.2, 7.4, 7.6, 7.9, 29 Applicable Code: 2019 Received: 09 April 2021 Completed: 27 January 2022 AUTH/3428/11/20 - Anonymous, contactable complainant v Leo Breach: 2, 3.1, 3.2, 4.1, 4.8, 7.2, 7.9, 9.1, 14.1, 14.3, 26.1 No breach: 3.1, 4.1, 4.3, 4.10, 7.2, 7.10, 9.1, 14.1, 14.3, 26.1, 26.2 Applicable Code: 2019 Received: 11 November 2020 Completed: 12 January 2022 AUTH/3451/1/21 - Complainant v Teva Breach: 2, 3.2, 4.1, 4.6, 4.9, 9.1, 28.1 No breach: 2, 4.1, 4.2, 4.6, 4.9, 9.1, 9.9, 12.1, 14.1, 26.2, 26.3, 28.1, 28.3 Applicable Code: 2019 Received: 05 January 2021 Completed: 02 December 2021 AUTH/3515/5/21 - Complainant v GlaxoSmithKline Breach: 2, 3.2, 9.1 No breach: 2, 3.2, 7.2, 7.4, 9.1, 16.3 Applicable Code: 2019 Received: 21 May 2021 Completed: 16 November 2021 AUTH/3452/1/21 - Complainant v Lundbeck Breach: 2, 3.2, 4.1, 4.6, 4.9, 7.2, 7.4, 7.9, 9.1, 12.1 Applicable Code: 2019 Received: 14 January 2021 Completed: 10 November 2021 AUTH/3432/12/20 - Complainant v GlaxoSmithKline Breach: 2, 3.2, 4.3, 4.9, 4.10, 9.1, 14.1, 26.3 No breach: 2, 4.2, 4.10, 7.2, 9.1 Applicable Code: 2019 Received: 28 November 2020 Completed: 06 September 2021 AUTH/3275/10/19 - Britannia v Ever Pharma Breach: 3.2, 7.2, 7.3, 7.4, 7.10 No breach: 2, 4.3, 7.2, 7.4, 7.8, 8.1, 9.1, 9.9, 12.1, 14.1, 16.3, 18.1 Applicable Code: 2019 Received: 24 October 2019 Completed: 31 August 2021 AUTH/3469/2/21 - Complainant v Takeda Breach: 3.2, 9.1 No breach: 2, 3.1, 9.1, 12.1 Applicable Code: 2019 Received: 02 February 2021 Completed: 23 July 2021 AUTH/3409/10/20 - Complainant v Daiichi Sankyo Breach: 2, 3.2, 4.1, 4.3, 4.4, 4.5, 4.8, 4.9, 7.2, 7.3, 7.4, 7.10, 9.1, 14.1 No breach: 9.1, 9.9, 9.10, 11.1, 11.3, 12.1, 14.5, 23.1 , 23.2, 24.1, 24.2, 26.1, 26.2 Applicable Code: 2019 Received: 29 October 2020 Completed: 01 April 2021 AUTH/3402/10/20 - Complainant v Sanofi Breach: 2, 3.2, 7.2, 9.1 No breach: 2 Applicable Code: 2019 Received: 21 October 2020 Completed: 29 March 2021 AUTH/3378/9/20 - Complainant v Ferring AUTH/3378/9/20 - Complainant v Ferring Breach: 3.2, 7.2, 9.1 No breach: 2 Applicable Code: 2019 Received: 10 September 2020 Completed: 03 March 2021 AUTH/3377/9/20 - Employee v Britannia AUTH/3377/9/20 - Employee v Britannia Breach: 3.2, 7.2, 9.1 Applicable Code: 2019 Received: 10 September 2020 Completed: 18 February 2021 AUTH/3372/8/20 - Complainant v Bristol-Myers Squibb Breach: 3.2, 9.1, 26.1, 26.2 Applicable Code: 2019 Received: 12 August 2020 Completed: 29 January 2021 AUTH/3250/10/19 - Lilly/Director v Janssen Breach: 2, 3.2, 9.1, 29 Applicable Code: 2019 Received: 04 October 2019 Completed: 03 August 2020 AUTH/3212/6/19 and AUTH/3262/6/19 - Health Professional v Otsuka UK and Otsuka Europe Breach: 3.1, 3.2, 7.9, 9.1 No breach: 11.1 Applicable Code: 2019 Received: 17 June 2019 Completed: 15 May 2020 AUTH/3215/6/19 and AUTH/3216/6/19 - GP v Pfizer and Bristol-Myers Squibb Breach: 2, 3.2, 7.2, 7.3, 9.1 Applicable Code: 2019 Received: 21 June 2019 Completed: 13 May 2020 AUTH/3226/7/19 - Complainant v Teva Breach: 2, 3.2, 7.2, 9.1 Applicable Code: 2019 Received: 16 July 2019 Completed: 07 April 2020 AUTH/3248/9/19 - Voluntary admission by AstraZeneca Breach: 3.2, 9.1, 14.3, 26.1 Applicable Code: 2019 Received: 30 September 2019 Completed: 07 February 2020 AUTH/3239/8/19 - Pharmacist v Colonis Breach: 2, 3.2, 9.1 Applicable Code: 2019 Received: 13 August 2019 Completed: 20 December 2019 AUTH/3149/1/19 - Anonymous Complainant v Endo Ventures Breach: 3.2, 9.1 Applicable Code: 2016 Received: 09 January 2019 Completed: 30 April 2019 AUTH/3056/8/18 - Ex-representative vs GlaxoSmithKline – Conduct of GlaxoSmithKline Breach: 3.2, 7.2, 9.1 No breach: 2, 3.2, 7.2, 9.1, 15.9, 18.1, 19.1, 19.2, 23.1 Applicable Code: 2016 Received: 31 July 2018 Completed: 12 March 2019 AUTH/3679/8/22 - Complainant v CSL Vifor Breach: 7.9 No breach: 3.2, 7.2, 7.3, 7.4 Applicable Code: 2019 Received: 04 August 2022 Completed: 04 September 2023 AUTH/3648/5/22 - Complainant v Novartis Breach: 4.1, 4.3, 4.6, 4.9, 9.1 No breach: 2, 3.2, 12.1 Applicable Code: 2019 Received: 15 May 2022 Completed: 30 May 2023 AUTH/3506/4/21 - Complainant v Daiichi-Sankyo Breach: 4.7, 9.1 No breach: 2, 3.2, 7.2, 7.4, 9.1 Applicable Code: 2019 Received: 23 April 2021 Completed: 06 December 2021 AUTH/3504/4/21 - Complainant v Daiichi Sankyo Breach: 2, 4.3, 7.2, 7.4, 9.1 No breach: 2, 3.2, 7.2, 7.3, 7.4, 9.1, 14.1 Applicable Code: 2019 Received: 17 April 2021 Completed: 06 December 2021 AUTH/3481/3/21 - Anonymous Sanofi employee v Sanofi Breach: 9.1, 15.9 No breach: 2, 3.2, 9.1 Applicable Code: 2019 Received: 02 March 2021 Completed: 10 November 2021 AUTH/3486/3/21 - Complainant v Sanofi No breach: 2, 3.2, 7.2, 9.1, 15.9 Applicable Code: 2019 Received: 06 March 2021 Completed: 06 October 2021 AUTH/3491/3/21 - Complainant v Sanofi No breach: 2, 3.2, 7.2, 9.1, 15.9 Applicable Code: 2019 Received: 15 March 2021 Completed: 06 October 2021 AUTH/3458/1/21: Complainant v Napp No breach: 2, 3.2, 7.2, 7.9, 9.1 Applicable Code: 2019 Received: 19 January 2021 Completed: 01 October 2021 AUTH/3465/2/21 - Complainant v Vifor No breach: 2, 3.2, 9.1 Applicable Code: 2019 Received: 01 February 2021 Completed: 25 August 2021 AUTH/3522/6/21 - Health professional v GlaxoSmithKline No breach: 2, 3.2, 7.2, 7.3, 7.4, 9.1 Applicable Code: 2019 Received: 14 June 2021 Completed: 03 August 2021 AUTH/3470/2/21 - Complainant v GlaxoSmithKline No breach: 2, 3.2, 4.1, 4.4, 6.2, 7.2, 7.4, 9.1, 29 Applicable Code: 2019 Received: 08 February 2021 Completed: 29 July 2021 AUTH/3456/1/21 and AUTH/3457/1/21 - Complainant v Boehringer Ingelheim and Eli Lilly No breach: 2, 3.2, 4.1, 7.2, 7.4, 9.1, 26.1 Applicable Code: 2019 Received: 19 January 2021 Completed: 19 July 2021 AUTH/3459/1/21 - Complainant v Napp No breach: 2, 3.2, 7.9, 7.2, 9.1 Applicable Code: 2019 Received: 19 January 2021 Completed: 19 July 2021 AUTH/3453/1/21 - Anonymous v Pfizer No breach: 3.2, 7.2, 7.4, 9.1, 15.2, 15.4, 15.9 Applicable Code: 2019 Received: 03 February 2021 Completed: 15 July 2021 AUTH/3381/9/20 - Complainant v Boehringer Ingelheim No breach: 3.2, 4.1, 7.2, 7.4, 9.1 Applicable Code: 2019 Received: 10 September 2020 Completed: 22 March 2021 AUTH/3391/9/20 - Complainant v Sanofi No breach: 3.2, 9.1 Applicable Code: 2019 Received: 30 September 2020 Completed: 22 February 2021 AUTH/3383/9/20 - Complainant v Amgen AUTH/3383/9/20 - Complainant v Amgen No breach: 3.2, 9.1, 26.1 Applicable Code: 2019 Received: 10 September 2020 Completed: 29 January 2021 AUTH/3276/10/19 - Complainant v Ipsen Breach: 9.1, 26.1, 26.2 No breach: 2, 3.2 Applicable Code: 2019 Received: 25 October 2019 Completed: 28 August 2020 AUTH/3268/10/19 - Pharmacist v Merck Serono Breach: 2, 9.1, 9.10, 15.2, 15.4 No breach: 2, 3.2, 7.2, 9.1, 9.10, 15.2, 18.1, 20, 21 Applicable Code: 2019 Received: 24 October 2019 Completed: 14 August 2020 AUTH/3256/10/19 - Anonymous v Novartis Breach: 9.1, 7.2, 7.4 No breach: 2, 3.2, 7.2, 7.4 Applicable Code: 2019 Received: 08 October 2019 Completed: 04 August 2020 AUTH/3320/3/20 - Complainant v Takeda Breach: 4.1, 9.1 No breach: 2, 3.2, 9.1 Applicable Code: 2019 Received: 10 March 2020 Completed: 30 July 2020 AUTH/3244/9/19 - Employee v Leo Breach: 9.1, 16.3 No breach: 2, 3.1, 3.2, 9.1, 16.1 Applicable Code: 2019 Received: 13 September 2019 Completed: 20 July 2020 AUTH/3299/1/20 - Complainant v Novo Nordisk Breach: 2, 9.1, 7.2, 15.1, 15.9, 26.2 No breach: 2, 3.2, 4.1, 7.3, 7.4, 7.9, 9.1, 14.1, 14.3, 14.5, 15.2, 16.1, 18.1, 18.2, 29 Applicable Code: 2019 Received: 19 January 2020 Completed: 15 July 2020 AUTH/3295/1/20 and AUTH/3296/1/20 - Oncologist v AstraZeneca and Merck Sharp and Dohme Breach: 9.1 No breach: 2, 3.2, 9.1, 12.1, 23.1 Applicable Code: 2019 Received: 02 January 2020 Completed: 10 July 2020 AUTH/3202/6/19 - Pharmacist v Napp Breach: 9.1, 15.9 No breach: 2, 3.2, 15.2, 15.9 Applicable Code: 2019 Received: 06 June 2019 Completed: 10 June 2020 AUTH/3213/6/19 - Anonymous v Janssen No breach: 2, 3.1, 3.2, 9.1, 12.1 Applicable Code: 2019 Received: 20 June 2019 Completed: 10 June 2020 AUTH/3245/9/19 - Anonymous GP (assisted by an Ex Employee) v Novo Nordisk Breach: 7.2, 9.1 No breach: 2, 3.2, 7.2, 7.3, 7.4, 7.10, 8.1, 9.1, 15.2, 15.9 Applicable Code: 2019 Received: 23 September 2019 Completed: 11 March 2020 AUTH/3231/7/19 and AUTH/3255/7/19 - Complainant v Shield and Norgine Breach: 7.2, 7.4, 26.1 No breach: 3.2, 7.2 Applicable Code: 2019 Received: 26 July 2019 Completed: 28 January 2020 AUTH/3198/5/19 - Complainant v Novo Nordisk Breach: 14.1, 15.2 No breach: 2, 3.2, 7.2, 7.4, 9.1 Applicable Code: 2019 Received: 07 May 2019 Completed: 19 December 2019 AUTH/3229/7/19 - Complainant v GlaxoSmithKline Breach: 7.2, 7.3, 7.4, 7.10, 9.1 No breach: 3.2 Applicable Code: 2019 Received: 26 July 2019 Completed: 09 December 2019 AUTH/3187/5/19 - Anonymous representative v Cipla No breach: 2, 3.2, 9.1, 16.3, 19.2 Applicable Code: 2019 Received: 09 May 2019 Completed: 20 August 2019