AUTH/3163/2/19 - Complainant v Alexion

Promotional material advertised on LinkedIn

  • Received
    20 February 2019
  • Case number
    AUTH/3163/2/19
  • Applicable Code year
    2016
  • Completed
    12 November 2019
  • No breach Clause(s)
  • Breach Clause(s)
  • Sanctions applied
    Undertaking received
  • Additional sanctions
  • Appeal
    Appeal by respondent
  • Review
    To be published in the February 2020 Review

Case Summary

A complainant who described him/herself as a concerned UK health professional, complained for a second time about a post received on his/her LinkedIn feed from Alexion Pharmaceuticals. The LinkedIn message was first brought to the Authority’s attention in Case AUTH/3051/6/18. The message informed readers, inter alia, that Alexion had submitted an EU application for approval of ALXN1210 as a treatment for paroxysmal nocturnal haemoglobinuria (PNH) and included a link to a press release about Alexion and ALXN1210. In Case AUTH/3051/6/18, the complainant was concerned that the material would be seen by a variety of people including those who were not health professionals. In its ruling on the matter, the Panel had noted that the linked press release also referred to Soliris (eculizumab) which was indicated for the treatment of PNH.

The complainant stated that he/she had read the outcome for Case AUTH/3051/6/18 and noted that it appeared that the case had focused on promotion to the general public but now noted that the LinkedIn post also promoted an unlicensed medicine (ALXN1210) to health professionals. The complainant noted that Alexion had submitted that the material was not reviewed locally and so, in that regard, the company had not certified the material.

The complainant alleged that the associated press release’s reference to Soliris was promotion of a medicine to the public. The material promoted Soliris to health professionals and there was no prescribing information.

This case was considered under the 2016 Code.

The detailed response from Alexion is given below.

The Panel noted that the complainant had not referred to Soliris in Case AUTH/3051/6/18, however, in that case the Panel referred to it in its ruling as in its view it contributed to why the Panel considered the press release to be promotional.

The Panel noted Alexion’s submission that in Case AUTH/3051/6/18, no evidence was ever provided by the complainant that the Alexion US post seen on LinkedIn was because of the actions of an Alexion UK employee. Alexion had not appealed the Panel’s rulings of breaches of the Code in Case AUTH/3051/6/18. Alexion’s submission in that case included that a small number of Alexion UK employees had liked the US post. Therefore, in the Panel’s view, it was highly likely, on the balance of probabilities, that the LinkedIn post and associated press release was seen by the complainant as a result of an Alexion UK employee liking the post as alleged. In that case the Panel decided that the act of liking the LinkedIn post amounted to proactive dissemination of the material within the UK and brought it within the scope of the Code.

The Panel noted Alexion’s submission, in the current case (Case AUTH/3163/2/19), that clicking on the link in the post took the reader to a site where the press release at issue appeared rather than being taken directly to the press release. At the top of the page the reader was able to select his/her country. If the UK was selected, the press release at issue could not be accessed at all. In addition, at the bottom of the page, there was a statement in relation to the intended audience for the press releases contained on that page: ‘This website is intended only for residents of the United States’. It was not clear to the Panel whether this was always there or whether it had been amended following Case AUTH/3051/6/18 as Alexion had made no such submission when responding to Case AUTH/3051/6/18. Alexion stated that the post was taken down on 3 July 2018.

The Panel considered that its comments in Case AUTH/3051/6/18 were relevant in the present case (Case AUTH/3163/2/19).

The Panel noted that the LinkedIn post at issue in Case AUTH/3051/6/18 informed readers that Alexion had submitted an application for approval of ALXN1210 as a treatment for patients with paroxysmal nocturnal haemoglobinuria (PNH) in the European Union (EU). The Panel noted the statements made in the press release with regard to ALXN1210.

The Panel considered that, on the balance of probabilities, the Alexion UK employees’ connections on LinkedIn would include health professionals as well as members of the public. In the Panel’s view, the disseminated LinkedIn post and associated press release promoted ALXN1210 prior to the grant of its marketing authorization and a breach of the Code was ruled which was upheld on appeal by Alexion.

The Panel further noted that the press release referred to Soliris, which was a prescription only medicine available in the UK. The Panel noted the statements made with regard to Soliris above and considered that the disseminated press release promoted a prescription only medicine to members of the public who might be encouraged to ask for it and breaches were ruled.

The Panel noted that the Code only required a statement about reporting side effects to be included on material which related to a medicine and was intended for patients taking that medicine. Although it might have been helpful to include information about reporting side effects, as the disseminated press release was not intended specifically for patients taking Soliris it was not a requirement and the Panel therefore ruled no breach of the Code.

The Panel noted that in its view the material had not been restricted to the financial community to whom Alexion submitted it was intended nor was the promotional nature of the material appropriate for that audience and the Panel therefore ruled a breach of the Code.

The Panel noted that in liking the LinkedIn post and associated press release, an Alexion UK employee proactively disseminated it to his/her connections which, on the balance of probabilities, would include UK health professionals. In the Panel’s view, Soliris had, therefore, been promoted to health professionals and prescribing information and a prominent statement regarding the mechanism for reporting adverse events should have been included with the post sent to this audience and had not been. The Panel therefore ruled a breach of the Code including that the material had not been certified. Alexion appealed these rulings.

The Appeal Board did not consider that it was unacceptable for the ruling in Case AUTH/3051/6/18 to describe the material at issue in that case, including a reference to Soliris. Indeed, it was established practice for the Panel to describe the material at issue. It was unusual for information in the Panel’s ruling to lead to a follow-up complaint. The Appeal Board noted that the previous case, Case AUTH/3051/6/18, concerned the alleged promotion of ALXN1210 to the public. The present case concerned ALXN1210 in relation to promotion of an unlicensed medicine to health professionals. The Appeal Board noted that whilst the material at issue, the LinkedIn post, was the same in each case, the matters raised were different. The Appeal Board saw no reason why the matters now raised by the complainant could not, therefore, be taken up as a new complaint under Paragraphs 5.1 and 5.2 of the Constitution and Procedure. The new matters raised in the present case, Case AUTH/3163/2/19, had not been the subject of a previous adjudication. In the Appeal Board’s view, and contrary to Alexion’s submission at the appeal, allowing the complaint to proceed would not set a dangerous precedent to permit multiple complaints on matters already considered. It appeared to the Appeal Board that Paragraph 5.2 of the Constitution and Procedure had been complied with on this point.

The Appeal Board noted Alexion’s submission in Case AUTH/3163/2/19 that the press release did not fall within the scope of the Code as, inter alia, the complainant had failed to provide any evidence that the LinkedIn post was received in the complainant’s feed as a result of an Alexion UK employee liking it. In this regard, the Appeal Board noted the complainant’s comments and Alexion’s acknowledgment that a small number of its employees had liked the post. In the Appeal Board’s view, given the allegations made in Case AUTH/3163/2/19, the complainant, who described themselves as a health professional, did not necessarily need to establish whether or how the posting appeared in his/her personal feed – merely that, on the balance of probabilities, the post was disseminated to members of the UK public and/or UK health professionals.

The Appeal Board noted that the LinkedIn post in question was issued by Alexion Pharmaceuticals Inc., the US-based parent company. The post informed readers that Alexion had submitted an application for approval of ALXN1210 as a treatment for patients with paroxysmal nocturnal haemoglobinuria (PNH) in the European Union (EU). The US filing and Japanese submission were also referred to. The Appeal Board noted Alexion’s submission that a small number of Alexion UK employees had liked the post. The Appeal Board considered that Alexion UK employees had, on the balance of probabilities, proactively disseminated the post within the UK to an audience far wider than the intended financial community. The Appeal Board consequently considered that the LinkedIn post came within the scope of the Code. In the Appeal Board’s view, the post had a promotional appearance due to its layout and wording. The Appeal Board considered that its proactive dissemination by UK employees was such that the LinkedIn post promoted ALXN1210 prior to the grant of its marketing authorization. The Appeal Board upheld the Panel’s ruling of a breach of the Code. The appeal on this point was unsuccessful. As the LinkedIn post that had promoted ALXN1210 had not been certified, the Appeal Board also upheld the Panel’s ruling of a breach in this regard. The appeal on this point was unsuccessful.

The Appeal Board noted Alexion’s submission that when clicking on the link in the LinkedIn post, the reader was taken to the site news.alexion.com. At the top of the page the reader was able to filter the list of the press releases by selecting his/her country. When the UK was selected from the ‘Select a country’ tab at the top of the page, the press release at issue could not be accessed. If the US was selected, the press release at issue was visible and this was the default view. In addition, at the bottom of the webpage, there was a statement in relation to the intended audience: ‘This website is intended only for residents of the United States’. The Appeal Board noted from Alexion’s submission that the statement had appeared on the website since at least 2016. The LinkedIn post made no mention of Soliris; the only mention of Soliris was in the press release which was accessed by clicking on a link in the post which took readers to a list of press releases and not directly to the press release at issue. The Appeal Board considered that the arrangements for reaching the press release and its content were sufficient to ensure that readers knew the press release was for a US audience. Consequently, the Appeal Board considered that the press release did not come within the scope of the Code. The Appeal Board therefore ruled no breach of the Code. The appeals on this point were successful.