Make a complaint

You can use the complaint form below, email, write to us or call the PMCPA for informal advice on 0207 747 8880. 

Please note that your contact details will be treated according to our Privacy Policy.

Please provide as much information as possible.

  • We will only use the email address you provide in relation to your complaint.
  • If you are a pharmaceutical company making a complaint about another pharmaceutical company please ensure that you have tried to resolve the issue with that company (through inter-company dialogue) before making a complaint.
  • Other complainants are encouraged to consider contacting the respondent pharmaceutical company to see whether your concerns can be resolved directly before making a complaint to the PMCPA.
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Prescription Medicines Code of 
Practice Authority 
7th Floor 
105 Victoria Street 
London SW1E 6QT 

020 7747 8880