CASE/0747/09/25 - Complainant v Roche

Allegations regarding misleading information on a promotional website

  • Case number
    CASE/0747/09/25
  • Complaint received
    25 September 2025
  • Completed
    05 August 2026
  • Appeal hearing
    Respondent appeal
  • Applicable Code year
    2024
  • No breach Clause(s)
  • Breach Clause(s)
  • Sanctions applied
    Undertaking received
  • Additional sanctions

Case Summary

This case was in relation to a promotional webpage for Alecensa (alectinib hydrochloride) that presented a Kaplan-Meier curve alongside a relative risk reduction claim. The complainant alleged that the relative risk reduction was prominently displayed without also referring to absolute risk reduction which meant the reader had to make the calculation themselves and overemphasised the effect of the medicine.

There was an appeal by Roche of one of the Panel’s rulings.

The outcome under the 2024 Code was:

Breach of Clause 6.1
[Panel’s breach ruling upheld at appeal]

Making a misleading claim

No Breach of Clause 5.1

Requirements that companies maintain high standards all times

This summary is not intended to be read in isolation.

For full details, please see the full case report below.