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2024 ABPI Code of Practice launched, with a new constitution and procedure for the PMCPA
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Code
2024 ABPI Code of Practice launched, with a new constitution and procedure for the PMCPA
2024 Interactive ABPI Code of Practice
Documents outlining the changes to the ABPI Code
Previous Codes of Practice
Guidance and Q&As
Guidance
Q&As by Topic OR Clause
2024 Code Clause 12 Q&As
2024 Code Clause 10.4 Q&As
Cases
Ongoing cases
Completed cases
Advertised Sanctions
Complaints procedure
Before you send us your complaint, have you come to the right place?
Make a complaint
Responding to a complaint
Abridged complaints procedure
Pilot Limitation Period Policy
Intercompany complaints
Intercompany dialogue
Compliance with intercompany undertakings
Appeal procedures
Administrative charges
Sanctions
Privacy Policy for Complaints
Pilot Limitation Period Policy
Pilot Limitation Period
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Updated 19 December 2025
