CASE/0221/07/24 - Complainant v GSK

Allegations about a Zejula (niraparib) safety webpage

  • Case number
    CASE/0221/07/24
  • Complaint received
    03 July 2024
  • Completed
    28 May 2025
  • Appeal hearing
    No appeal
  • Applicable Code year
    2021
  • No breach Clause(s)
  • Additional sanctions

Case Summary

This case was in relation to a safety claim which appeared on a GSK promotional website aimed at UK healthcare professionals. The complainant alleged that the claim, which appeared on the safety overview webpage and included the wording “manageable safety profile”, was incorrect, misleading and unqualified. 

The outcome under the 2021 Code was:

No Breach of Clause 2

Requirement that activities or materials must not bring discredit upon, or reduce confidence in, the pharmaceutical industry

No Breach of Clause 5.1

 

Requirement to maintain high standards at all times

No Breach of Clause 6.1

Requirement that information must be accurate, up-to-date and not misleading

No Breach of Clause 6.2

Requirement that information/ claims/ comparisons must be capable of substantiation

This summary is not intended to be read in isolation.

For full details, please see the full case report below.