AUTH/3665/6/22 - Complainant v Novartis

Concerns about misleading claims about Entresto on a Novartis website

  • Received
    24 June 2022
  • Case number
    AUTH/3665/6/22
  • Applicable Code year
    2021
  • Completed
    01 August 2023
  • No breach Clause(s)
  • Breach Clause(s)
  • Sanctions applied
    Undertaking received
  • Additional sanctions
  • Appeal
    No appeal

Case Summary

The Panel ruled a breach of the following Clauses of the 2021 Code in relation to the claim ‘National guidelines support ENTRESTO as a 1st line treatment option in chronic HFrEF’ not being sufficiently complete, as in the Panel’s view, the broad target audience, which included ‘Physician; Pharmacist; Payor / Health Insurance / Nurse / Other Healthcare Stakeholder’ according to the certificate, was unlikely to all be aware that the definition of HFrEF was less than 40% LVEF: 

Breach of Clause 6.1

Requirement that material must be sufficiently complete  to enable recipients to form their own opinion of the therapeutic value of the medicine

Breach of Clause 5.1

Failure to maintain high standards

The Panel ruled no breach of the following Clauses of the 2021 Code in relation to the claim ‘National guidelines support ENTRESTO as a 1st line treatment option in chronic HFrEF’ as the complainant had not provided reasons or evidence and thereby established that the claim was incapable of substantiation, and because Clause 2 was a sign of particular censure which was not warranted in the particular circumstances of this case: 

No Breach of Clause 6.2

Requirement that claims must be capable of substantiation

No Breach of Clause 2

Requirement that activities or material must not bring discredit upon, or reduce confidence in, the pharmaceutical industry

The Panel ruled no breach of the following Clause of the 2021 Code in relation to the claim ‘Starting ENTRESTO can lead to substantial improvements in social and physical activities comparable to feeling 9 YEARS YOUNGER vs ACEi (enalapril)*’ as the Panel did not consider that the use of the asterisk which stated that the claim was based on a secondary analysis of a study meant that the claim in question hid that it was not based on primary endpoint data: 

No breach of Clause 6.1

Requirement that claims must not be misleading

 The Panel ruled no breach of the following Clauses of the 2021 Code for each of the following claims: ‘Improve the chronic HFrEF patient’s experience vs ACEi (enalapril) ‐ improvements in quality of life’, ‘Patients on ENTRESTO feel better, stay out of the hospital, and live longer vs ACEi (enalapril)’, ‘Starting ENTRESTO can lead to substantial improvements in social and physical activities comparable to feeling 9 YEARS YOUNGER vs ACEi (enalapril)*’(Clause 6.1 covered above), as in relation to each allegation the complainant was unable to establish their case:

No Breach of Clause 6.1

Requirement that claims must not be misleading

No Breach of Clause 6.2

Requirement that claims must be capable of substantiation

No Breach of Clause 5.1

Requirement to maintain high standards

No Breach of Clause 2

Requirement that activities or material must not bring discredit upon, or reduce confidence in, the pharmaceutical industry

This summary is not intended to be read in isolation.
             For full details, please see the full case report below.