AUTH/3622/3/22 - Complainant v AstraZeneca

Concerns about a Forxiga advertisement

  • Received
    15 March 2022
  • Case number
    AUTH/3622/3/22
  • Applicable Code year
    2021
  • Completed
    16 December 2022
  • No breach Clause(s)
  • Additional sanctions
  • Appeal
    No appeal

Case Summary

A complainant who described him/herself as a physician complained about an advertisement for Forxiga (dapagliflozin) on Medscape. Forxiga was marketed by AstraZeneca.

The complainant provided three screenshots of the advertisement. AstraZeneca provided the four frames for the advertisement. The frame not provided by the complainant was the first frame of the advertisement, frame 1.

The complainant was really surprised at the claims made. Although this was a rolling banner, the first one the complainant saw stated to start 10mg Forxiga in chronic kidney disease (CKD), without any qualification apart from a footnote in severe liver failure. However, there were many aetiologies of CKD that were neither covered by this licence, nor the DAPA-CKD trial. None of this was evident, it read as though Forxiga was suitable for all types of CKD, which it was not.

Moreover, these banners did not make it clear that it was only for adults. Patients who were frail and elderly also were at risk. It was not clear that there was limited evidence in patients with an eGFR <25, and many important side-effects like hypoglycemia and DKA were not highlighted other than a footnote reference to adverse events. This was a bad example of glossing over the limitations of treatment and exaggerating the breadth and effect of a medicine. It was also not clear immediately what Forxiga was, and he/she had to look further down the screen to see that it was dapagliflozin.

In another banner, a claim that Forxiga slowed eGFR decline and saved lives had zero context. It was not clear what the studied population was, and what the measured effect was. It was as though it was soliciting a click on the tab to find out more about this broad claim. In fact, the study in diabetes did not really show this, and the DAPA-CKD trial excluded both children and people without albuminuria. This was not clear from the statement ‘Forxiga slows eGFR decline and saves lives in CKD patients with T2D vs. placebo on top of standard of care’. It was not clear if the reference to CKD was related to previous banners, or if it meant only T2D patients. This made the complainant have to take the time to understand more of the licence, rather than be given the full information upfront. He/she felt that this banner solicited a click to the promotional website, by giving incomplete information. The complainant alleged this was a poor example of pharmaceutical marketing by withholding information to promote a medicine.

The detailed response from AstraZeneca is given below.

The Panel noted that the banner advertisement consisted of four frames. The first frame included Forxiga’s indication and stated ‘NEW INDICATION FORXIGA (dapagliflozin) is now approved for the treatment of CKD in patients with and without T2D’; the second frame included ‘FORXIGA slows eGFR decline and saves lives in CKD patients with T2D vs. placebo on top of standard of care’; the third frame included ‘Start on 10 mg FORXIGA, stay on 10 mg FORXIGA. Initiate Forxiga in CKD patients with eGFR ≥15 mL/min/1.73mg*’ followed by the footnote ‘*In patients with severe hepatic impairment, a starting dose of 5 mg is recommended. If well tolerated, the dose may be increased to 10 mg’; the fourth and final frame included the statement ‘The overall safety profile of FORXIGA in patients with CKD was consistent with the known safety profile of FORXIGA’ along with the button labelled ‘Discover the data now’.

The Panel noted that the complainant had not referred to the first frame of the advertisement: he/she only commented on the following three frames. In the Panel’s view, the first frame added important context to the advertisement as a whole. The four frames ie the linked parts were considered as one advertisement.

A Claims for Forxiga’s starting dose

In relation to the allegation that the claim to start on 10mg Forxiga was without qualification except in relation to severe liver failure, the Panel considered that the information on dosing in the third frame of the advertisement, was in line with the Forxiga summary of product characteristics (SPC) which required a lower starting dose of 5mg in patient with severe hepatic impairment. The Panel noted AstraZeneca’s submission that there were no requirements to reduce the dose for patients with CKD or based on renal function and/or age. The Panel did not consider that the complainant had established that the claim ‘Start on 10 mg FORXIGA, stay on 10 mg FORXIGA’, without reference to dosing in CKD, was misleading nor inconsistent with the particulars listed in the Forxiga SPC as alleged. Nor had the company failed to maintain high standards. No breaches of the Code were ruled.

B Use of Forxiga in Chronic Kidney Disease (CKD)

Whilst the Panel noted that the CKD data referred to in Section 4.4 of the SPC was clear that there was no experience of the medicine for the treatment of CKD in patients without diabetes who did not have albuminuria, the Panel noted that Forxiga was ‘indicated in adults for the treatment of chronic kidney disease’, in addition to its indications for type 2 diabetes mellitus and heart failure (Section 4.1 of the SPC). The Panel, noting Forxiga’s broad indication in CKD, did not consider that omitting a statement about evidence in CKD patients without diabetes who did not have albuminuria meant that the claims in relation to CKD were inconsistent with the SPC and were misleading in this regard as alleged. Nor had the company failed to maintain high standards. The Panel therefore ruled no breaches of the Code.

C Use of Forxiga in adults

In relation to the allegation that it was not clear that Forxiga was only to be used in adults, the Panel noted that the complainant only provided screenshots of frames 2-4, as described above, and appeared not to have seen the first frame of the advertisement where the indication was given, stating that the medicine was for use in adults. The Panel agreed with AstraZeneca’s submission that there was no implication from the images used, which were of a middle aged man, that the medicine was to be used in children. In the Panel’s view, neither the advertisement as a whole or the four individual frames appeared to be inconsistent with the SPC in this regard. Nor had the company failed to maintain high standards. The Panel therefore ruled no breaches of the Code.

D Evidence in patients with eGFR <25 mls/min and alleged failure to highlight important side-effects like hypoglycemia and DKA

The Panel noted that Section 4.2 of the Forxiga SPC stated that no dose adjustment was required based on renal function but it was not recommended to initiate treatment with in patients with an estimated glomerular filtration rate (eGFR) < 15 mL/min/1.73m2. The Panel noted that frame 3 referred to initiating Forxiga in CKD patients with eGFR ≥15 mL/min/1.73m2 which it considered was not inconsistent with the Forxiga SPC. Thus, the Panel ruled no breach of the Code.

With regard to the allegation that many important side-effects were not highlighted, such as hypoglycemia and DKA, the Panel noted AstraZeneca’s submission that Forxiga’s safety profile had been well-established, particularly in patients with type 2 diabetes. AstraZeneca submitted it was not possible to list all known side-effects on a banner advert but there was reference to the SPC and a clear single click link to prescribing information and adverse event reporting provided on each frame.

The Panel did not consider, in the context of the four frames which made up the advertisement and in the particular circumstances of this case, that it was misleading or otherwise an unfair reflection to not have listed Forxiga’s side-effects on the advertisement at issue and thus ruled no breach of the Code.

The Panel noted its rulings of no breaches above and did not consider that AstraZeneca had failed to maintain high standards. No breach of the Code was ruled.

E Alleged failure to be clear as to what Forxiga was

The Panel noted that each of the four frames included a prominent logo which included the brand name, Forxiga, directly beneath which was the non-proprietary name, dapagliflozin. The Panel noted that the first frame of the banner advertisement started with the brand name, the non-proprietary name and the indication followed by a claim which also included the non-proprietary name in brackets. The claims on frames 2, 3 and 4 used only the brand name but nonetheless the non-proprietary name was included in the logo on each frame.

The Panel considered that the complainant had not shown, on the balance of probabilities, that the non-proprietary name was not clear in the advertisement and thus ruled no breach of the Code in this regard.

F Claim that Forxiga slows eGFR decline

With regard to the claim in the second frame, ‘FORXIGA slows eGFR decline and saves lives in CKD patients with T2D vs. placebo on top of standard of care’. The Panel noted that the final frame appeared to link to a page providing further information on the study, via clicking on through the button ‘Discover the data now’. The Panel did not consider that the complainant had shown that the alleged lack of context in relation to the trial population and the measured effect was, on the balance of probabilities, in breach of the Code and thus ruled no breach.

With regard to the allegation that it was not clear if the reference to CKD was related to previous banners or only T2D diabetes, the Panel noted that the claim ‘FORXIGA slows eGFR decline and saves lives in CKD patients with T2D vs. placebo on top of standard of care’ made reference to T2D within the claim itself. Further, in relation to the lack of reference that the DAPA-CKD trial excluded children and people without albuminuria, the Panel noted its comments under points B and C above. No breach of the Code was ruled. The Panel did not consider that AstraZeneca had failed to maintain high standards and ruled no breach of the Code.

G Overall consideration of Clause 2

The Panel, noting its rulings of no breach of the Code above, therefore ruled no breach of the Code.