AUTH/3276/10/19 - Complainant v Ipsen

Material posted on LinkedIn

  • Received
    25 October 2019
  • Case number
    AUTH/3276/10/19
  • Applicable Code year
    2019
  • Completed
    28 August 2020
  • No breach Clause(s)
  • Breach Clause(s)
  • Sanctions applied
    Undertaking received
  • Additional sanctions
  • Appeal
    No appeal

Case Summary

An anonymous, non-contactable individual complained about material posted on LinkedIn by a UK employee of Ipsen Limited. The post made no direct mention of any medicines, but it did refer to positive results from the ENGAGE study which focussed on the use of Dysport (clostridium botulinum type A toxin-haemagglutinin complex).

The complainant noted that the LinkedIn post originated from the global section of Ipsen, headed by a UK employee. The LinkedIn post announced the positive results from the ENGAGE study with a quotation from the UK employee about Ipsen’s mission statement. The first link within the post led to the International Parkinson and Movement Disorder Society page and the second link led to Ipsen’s announcement of Dysport approval by the FDA (Food and Drug Administration in the US) for the treatment of upper limb spasticity in children, excluding cerebral palsy. The complaint stated that any number of people could see this announcement through the LinkedIn posting in the UK. Dysport was not licensed for children in the UK and the LinkedIn post would raise false hope for parents that the treatment would be widely available on the NHS. Not everyone who read the post would know what the FDA was.

The complaint stated that Ipsen had more than 85,000 followers worldwide; some of whom would be from the UK and it was not inconceivable that a proportion would be affected by the disease or be their carers. Friends and relatives of those who lived with the disease were constantly searching the Internet and this was not responsible advertising from Ipsen.

The detailed response from Ipsen is given below.

The Panel noted that the LinkedIn post stated ‘We’re delighted to share the positive first results from the ENGAGE study in patients with upper and lower limb spastic hemiparesis’. The post included links to the International Parkinson and Movement Disorder Society website and to the ENGAGE press release regarding its first results. The ENGAGE study was an international, multicentre, prospective, single-arm study initiated by Ipsen Global, which investigated the simultaneous treatment of Dysport in upper and lower limb spasticity (within its product licence) in adults along with a Guided Self-Rehabilitation Contract (GSC) – a personalised, diary-based rehabilitation programme. The LinkedIn post also included a photograph of a global employee, (who was based in the UK), alongside a quotation from the ENGAGE press release which stated ‘At Ipsen we are constantly searching for ways to improve disease management and comprehensive care with a patient-centered approach’.

Firstly, the Panel had to decide whether the LinkedIn post and associated press release were subject to the Code. The Panel noted Ipsen’s submission that the LinkedIn account in question was owned by the Ipsen Global organisation based in France and that the LinkedIn post contained a quotation from a global employee based in the UK. In that regard, the Panel thus considered that a UK based company (Ipsen Global based, at least in part, in Slough) had contributed to the LinkedIn post albeit that the post was placed on LinkedIn by the Ipsen Global digital communications team based in France; the Panel considered that global Ipsen employees based in France and the UK had co-operated with regard to the content of the LinkedIn post. The Panel did not have details of the degree of cooperation but noted that at the very least a statement from a UK based global employee, taken from the ENGAGE press release, was included in the post.

The Panel noted Ipsen’s submission that Ipsen UK was not involved in the generation, approval or publication of the post on the LinkedIn account. In the Panel’s view, Ipsen UK was responsible for acts and omissions by UK based Ipsen global which came within the scope of the Code regardless of whether the UK company had any role in such matters. The issue therefore was whether the UK based global company’s involvement was sufficient to bring the LinkedIn post within the scope of the UK Code.

The Panel noted that information or promotional material about medicines covered by Clause 28.1 which was placed on the Internet outside the UK would be regarded as coming within the scope of the Code, if: it was placed there by a UK company/with a UK company’s authority; or it was placed there by an affiliate of a UK company, or with the authority of such a company and it made specific reference to the availability or use of the medicine in the UK. The Panel considered that that part of Ipsen Global, which operated from within the UK, was, for the purposes of the Code, a UK company.

In Panel’s view, it could be argued that collaboration by the provision of and allowing a statement by a senior UK based medical employee to be placed on a global LinkedIn post, in France the UK based global company had given permission and thereby authority for such use. The Panel considered that the LinkedIn post thus came within the scope of the UK Code.

The Panel noted that the ENGAGE press release detailed the positive results on the combination of the use of Dysport and a Guided Self-Rehabilitation Contract in adult patients with upper and lower limb spastic hemiparesis. Results from ENGAGE had been presented at the International Congress of Parkinson’s Disease and Movement Disorders (MDS) in France, in September 2019 and were positive both with regard to degree of limb movement and time to re-injection.

The Panel considered that there was a difference between making a press release available only to the press, to be published or not, or linking it on a social media platform with the expectation that people would read it. With regard to the latter, the Panel considered that the press release effectively promoted Dysport to the public. A breach of the Code was ruled. Given the positivity of the press release, the Panel considered that it would encourage members of the public to ask their health professional to prescribe Dysport. A breach of the Code was ruled.

The Panel noted that the ENGAGE study used Dysport for the treatment of adults with upper and lower limb spastic hemiparesis and so, in that regard, it had been used in accordance with its licence. No breach of the Code was ruled.

The Panel considered that high standards had not been maintained. A breach of the Code was ruled.

The Panel noted that a ruling of a breach of Clause 2 was a sign of particular censure and reserved for such. The Panel considered that the particular circumstances of this case did not warrant a ruling of a breach of Clause 2 and no breach was ruled.