AUTH/3142/1/19 - Complainant v Sanofi

Online advertisement

  • Received
    07 January 2019
  • Case number
    AUTH/3142/1/19
  • Applicable Code year
    2019
  • Completed
    24 April 2019
  • No breach Clause(s)
  • Additional sanctions
  • Appeal
    No appeal
  • Review
    Published in the May 2019 Review

Case Summary

A complaint was received from an individual of unknown professional status, who complained about an online advertisement for Praluent (alirocumab) placed by Sanofi in the HSJ (Health Service Journal).  Praluent was a lipid lowering agent.  The advertisement in question was headed ‘Advertorial: PCSK9 inhibitors – Recognising innovation in cholesterol treatment to help address a UK health burden’ and discussed the use of Praluent. Prescribing information for Praluent was included.  

The complainant was surprised to find the advertisement in an online journal with information on how to prescribe.  The complainant was concerned that members of the public could subscribe to the HSJ [Health Service Journal] and so the website was not a suitable medium for an article about the benefits of prescribing a specific medicine.

The complainant noted that each reference had a hyperlink and queried whether Sanofi had permission from each of the website owners to create these hyperlinks eg, with the National Institute for Health and Care Excellence (NICE) or the British Heart Foundation.  The complainant stated that he/she had been unable to find or access some of the references through the links provided.

The complainant noted that the material in question appeared to focus on the clinical aspects of treatment which he/she considered was more appropriate for doctors and not for the mixed readership of the HSJ.

The detailed response from Sanofi is given below.

The Panel noted that the Code covered the promotion of medicines to health professionals and to other relevant decision makers.  These were defined as particularly those with an NHS role who could influence in any way the administration, consumption, prescription, purchase, recommendation, sale, supply or use of any medicine but who were not health professionals.  The Panel also noted previous cases involving advertising in the HSJ which was a specialist professional journal not aimed at the general public.  In the Panel’s view it was acceptable for companies to advertise medicines in the HSJ provided the advertisement was appropriate for the audience.  The Panel considered that this also applied to the HSJ website where the advertisement in question had been placed.

The Panel noted the information provided by Sanofi about the target audience for the material in question, the website readership statistics and that the HSJ was intended for healthcare leaders or others who had a direct or indirect role in decision making within the NHS. 

The content of the advertisement was broad and included information on the economic impact of cardiovascular disease, efficacy, side effects, tolerability and NICE recommendations.  There was no mention of costs in the body of the advertisement; the only mention was in the prescribing information which included the list price of Praluent.  The Panel did not consider that the inclusion of clinical content and references to clinical evidence meant that the advertisement was not tailored to the HSJ website audience. 

On balance, the Panel was satisfied that the advertisement was sufficiently tailored to the HSJ audience and in that regard the audience could reasonably be assumed to have an interest in it.  The Panel therefore ruled no breach of the Code in this regard. 

The Panel did not consider that the advertisement for Praluent on the HSJ website was an advertisement to the public who subscribed to the HSJ as alleged.  The HSJ was for those with a role in healthcare including health professionals.  The Panel therefore ruled no breach in this regard. 

The Panel noted the complainant stated that he/ she had not been able to access the references.  The links were not working.  It was not clear whether the complainant had asked Sanofi to supply the references.  Sanofi had not responded to this point nor had it responded as to whether it had permission from each of the website owners to create these hyperlinks.  The Panel considered that if links were used in advertisements then they should work.  The Code required substantiation to be provided on request and on the information available to the Panel there had been no request. 

Given its rulings above the Panel considered that there had not been a failure to maintain high standards and ruled no breach of the Code.