AUTH/2151/7/08 - Director/Media v Lilly

Website and associated TV campaign on erectile dysfunction

  • Received
    30 July 2008
  • Case number
    AUTH/2151/7/08
  • Applicable Code year
    2008
  • Completed
    10 October 2008
  • Breach Clause(s)
    2, 9.1 and 22.2 (x2)
  • Sanctions applied
    Undertaking received
  • Additional sanctions
    Advertisement
  • Appeal
    No appeal
  • Review
    November 2008

Case Summary

The Financial Times (FT) of 29 July criticised Lilly's 40over40 campaign. In accordance with the Constitution and Procedure this matter was taken up by the Director as a complaint under the Code.

The article, 'Sex problems campaign will test rules', alleged that US-style advertising for drugs was coming to Britain in the shape of a television campaign to raise awareness of erectile dysfunction (ED). Lilly had launched a series of television and national newspaper advertisements – the most ambitious to date about ED, accompanied by internet sites and discussion groups, which would run until September. The campaign raised the prospect of Britons for the first time being subject to the kind of widespread advertising for ED medicines that had become so common to US television, particularly during sporting events and other programming that appealed to men.

Lilly's product, Cialis, was the most recent of three prescription medicines launched in the competitive ED market. The advertisements did not directly name any of the prescription medicines available for the condition, but stressed that leading treatment options included the use of three different medicines, and Lilly used its own corporate logo prominently.

The article noted that consumer advertising of prescription medicines in the US had been criticised for disease mongering.

The UK campaign, 40over40, referred to the claim that 40 per cent of men over 40 years old suffer from ED – included a table that listed three anonymous oral tablets as the most prominent form of treatment. While not naming Cialis or its rivals Viagra and Levitra, the first entry in the table was identifiable as Cialis through a description of its unique characteristics and side-effects. Lilly also placed its own logo at the foot of the web page next to another website sponsored by the company. The advertisements marked a sharp advance in a trend for medicines marketing in the UK, at a time when pharmaceutical companies were struggling to bolster revenues.

The detailed response from Lilly is given below.

The Panel considered that patient education programmes were a legitimate activity for a pharmaceutical company to undertake provided that they were in accordance with the Code. Such activities might facilitate the market development of the sponsoring company's products but this was not necessarily in breach of the Code. Each case would need to be judged on its merits.

The Panel noted that supplementary information to the Code stated that a company might conduct a disease awareness or public health campaign provided that the purpose was to encourage members of the public to seek treatment for their symptoms while in no way promoting the use of a specific medicine. The use of brand or nonproprietary names and/or restricting the range of treatments described in the campaign might be likely to lead to the use of a specific medicine. Particular care must be taken where the company's product, even though not named, was the only medicine relevant to the disease or symptoms in question.

 The Panel considered that the campaign was within the scope of the Code as it could not take the benefit of the exemption for information relating to human health or diseases provided there was no reference either direct or indirect to specific medicines.

The television advertisement did not refer to medicines other than a general statement that there was a range of treatments that could help. It gave details of the website 40over40.com. The Panel did not consider that the television advertisement per se constituted an advertisement to the public for a prescription only medicine nor would it encourage a patient to ask their health professional to prescribe a specific medicine. No breach of the Code was ruled.

The 40over40.com website gave detailed information set out under four sections 'talk' 'test' 'treat' and 'today'. In the Panel's view the sections 'talk' 'test' and 'today' gave helpful information about ED. The 'treat' section included a chart setting out various features about the medicines and devices available. The chart was also included in the 4t Action Plan for patients to download and discuss with their doctor. Neither the treatment chart on the website nor the 4t Action Plan named any of the products. The sections were divided into oral treatments where details of products 1, 2 and 3 were given, injections or insertions which gave details of three products and vacuum pumps and constriction rings which stated that ten different types were available. The features compared for each product were 'How long does it take to work', 'Duration of effect', 'Maximum recommended dosing', 'Most common side effects (over 10%) and 'Food interactions'. Below the chart there was brief mention of hormone treatment and surgery. Information was also given about counselling which, it was stated, should be an integral part of treatment. Only the section describing injections or insertions included the advice to '… discuss allpossible side effects with your doctor/nurse'. Only the section describing surgery stated that your doctor would be the best person to advise as to whether it was a suitable option. Although not named, the first oral treatment (product 1) listed in the chart was Cialis.

The Panel considered that much information had been provided about the treatment for ED. All possible treatments were mentioned. The question was whether the information constituted an advertisement to the public for a prescription only medicine or would encourage a patient to ask their health professional to prescribe a specific medicine. The Panel did not consider that the chart on the website nor its inclusion in the 4t Action Plan constituted an advertisement to the public for a prescription only medicine and no breach of the Code was ruled.

The Panel considered that the features used to describe the products in the chart would result in patients asking their health professionals to prescribe a specific medicine. In addition the Panel was concerned as to whether the information presented was balanced, particularly with regard to the presentation of data about side effects. The chart detailed the 'Most common side effects (over 10%)' and listed 'headache and indigestion' for product 1 (Cialis). These were the side effects listed in the Cialis summary of product characteristics (SPC) as very common; others were listed as common. The Panel considered that to list only two side effects, albeit at a stated frequency of .1/10, would give an unbalanced view of the safety of the product to a potential patient. There was no indication that other side effects were possible. The Panel had similar concerns regarding the data given for products 2 and 3. The Panel was also concerned that there was no mention of contraindications for oral treatments. There was an implication that any of the products could be used successfully to treat ED. This was not necessarily so. In the Panelfs view it was to be expected that a potential patient would read the pros and cons for each treatment choice and form an opinion as to which they wanted. Patients were encouraged to take the 4t Action Plan, which included the chart, to discuss the options and their preferences with their doctor. The Panel considered that the chart was not factual and balanced. It would encourage a member of the public to request a specific prescription only medicine. Thus the Panel ruled a breach of the Code with regard to the information on the website including the 4t Action Plan.

The Panel noted that a similar chart was also included in a leaflet, 'Bring back the spontaneity into your love life'; this chart gave the brand names and non-proprietary names for each treatment choice. The leaflet was intended to be placed in surgery waiting rooms and pharmacies for ED sufferers to take. Other materials also referred to spontaneity and the Panel considered that this together with naming Cialis and the details of its duration of effect given in the chart as 'Up to 36 hours after dosing'would lead patients to ask for a prescription for Cialis. A breach of the Code was ruled.

All the items clearly stated that they were sponsored by Lilly as required by the Code. The Panel did not accept that the campaign was disease mongering as stated in the article.

The Panel considered that by naming medicines and/or giving very specific details about their advantages and certain disadvantages, Lilly had not maintained high standards and a breach of the Code was ruled.

The Panel noted that the treatment option chart gave a clear account of the positive characteristics of each oral tablet whilst very limited information had been given about side-effects and none about possible contra-indications. Whilst patients were advised to discuss the treatment options with their doctor the website also encouraged them to decide what their preferences might be and to discuss these with their doctor. There was an implication that choosing a medicine to treat ED was straightforward which was not so. It was inappropriate to encourage patients to ask a health professional to prescribe a specific prescription only medicine. The Panel considered that on the facts of this case such action brought discredit upon and reduced confidence in the pharmaceutical industry. A breach of Clause 2 was ruled.