PMCPA Annual Report 2022 and 2023

This report provides detailed analysis of all complaints received in the calendar year 2022. It also reports on the financials and activities of the PMCPA in 2022 and 2023.

The PMCPA is taking a new approach to the annual reporting cycle to improve timeliness and regularity of reporting. Rather than waiting until all cases received in a calendar year have been completed before publishing the annual report, in future, the PMCPA will publish a report in the first quarter of each year. The report will cover the cases received in the previous calendar year and a summary of the PMCPA’s activities and financial performance. For the purposes of comparability with prior years, the PMCPA will continue to report on the outcomes of cases based on the cases received during a calendar year. This will be included in the next annual report published following the completion of all cases received in a particular year.