What procedures should companies have in relation to use of email by employees?

Companies should remind staff that if they email a health professional, other relevant decision maker or others about a matter which relates to their professional role, then they should take great care to ensure that the email does not breach the Code through the use of exaggerated claims, immoderate language and the like.

The requirements of Clause 15.5 and its supplementary information should also be kept in mind.